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— Conway: concentrating on service standards

State Street has manoeuvred itself into becoming the world’s biggest custodian via Deutsche Bank’s custody business. But how comfortable is life at the top?

— Keaney: early days in outsourcing

If it ain’t broke, don’t fix it. The Bank of New York intends to stick to its philosophy of growth through acquisition.

— Bourgi: defends European credentials

Undeterred by industry swipes at the teething problems that beset the Schroders outsourcing deal, JPMorgan targets Europe’s insurers.